June 6 Frustrations

I am usually never frustrated for long as I problem solve fairly quickly and move on but today I lost it on a morning phone call. Lee had a pension with the United church and I am the beneficiary. It took some time after Lee's death for me to receive the proper forms to fill out. My insurance agent filled them out and mailed them in May 11. Here it is June 6 and I was called today and told I needed to get them the original death certificate. I lost it on the phone. I yelled and screamed. An official copy of the death certificate went in to the Regina office within a week of Lee's death way back mid March. AND the person on the phone was so hard to understand. They could not answer any of my questions. Their job was to take anything I said and pass it along to who the hell knows. The web site has no easy way to contact the company. The thing that pushed me over the edge was when an assumption was made that Lee was a man. That did it.

I have been so fortunate in all of my dealings with everybody and anybody. The exceptions are the Cooperators and the United Church of Canada with their pension manger firm Ion Hewitt. The Cooperators investigate all claims made within 2 years of a policy purchase. They do not keep me up to date on the progress of the claim and this pisses me off. I have no idea if the claim is lost, what stage it is at, nothing. I have been doing well ignoring all of this and believing answers would come to me in good time. I am running out of patience.

When it rains it pours. On top of all of this I notice Brandy is bleeding from her bum and has swollen parts on her belly Could it be cancer returning? In between phone calls I drove her to Regina for a vet check fully expecting the need to have her put down. I was surprised when the vet said she thought she had a ruptured anal gland and antibiotics would do the trick. I was somewhat relieved but I sense it will get worse.

And so I remember our agreement that we would be grateful and we would celebrate. My disappointment in poor service with these companies is getting in my way. I struggle to feel grateful and I sure as hell don't feel like celebrating a damned thing right now.

I waited 1 minute and I realise I do  feel grateful for a recent super visit from a new friend who lost her partner several years ago. We told stories and cried and enjoyed supper together Sunday. I enjoyed my family on Saturday at the Dafoe airport where they celebrated 70 years at the former bomber training school site. I talked to my Dad who had a visit today from a fight instructor and 4 of his top students. They wanted to ask Dad lots of questions about his war history and his training 70 years ago. Dad keeps getting surprises in his life and I am thrilled for him.

I came home today to an email from my eldest grand daughter Marisa who wants to come and visit me. Now that makes my day.....